For small-business owners · plain English · no jargon
Common website problems — and how to fix each
Something about your website is not working — but what, exactly? This is the full library of free, plain-English GrowthFriction guides, grouped by symptom so you can go straight to yours. Each one explains the most common causes and the fix for each, in normal language with no jargon. And if you want the exact reasons your specific site is leaking customers, that is what the €197 audit is for.
In a hurry? Start with the 5-minute self-check, or skip straight to a €197 audit and we will find your exact leaks for you.
Start here: is something wrong, and what?
Not sure where the problem is? These help you diagnose it before you change anything.
- Is my website any good? A 5-minute self-check — Score your site on the 8 things that decide whether visitors stay and buy.
- Why isn't my website getting customers? — The whole funnel behind "I have a website but no customers" — and how to tell a traffic problem from a conversion problem.
- 7 signs your website is quietly losing you customers — Spot the leaks from your own behaviour and numbers.
- The most common small-business website mistakes — The errors that quietly cost trust and customers — and the fixes.
- The free website audit checklist — Run through your own site the way a professional audit would.
Visitors come, but they do not act
You get traffic, but the sales, leads, or enquiries are not landing. The leak is usually on the site, not the traffic.
- My website gets traffic but no sales — where it leaks — The conversion-specific deep-dive: visitors arrive and leave without buying.
- Running ads but no sales? — When you pay for clicks and get nothing: ad-to-page mismatch, homepage clicks, no trust.
- Online store getting traffic but no sales? — The 7 store-specific leaks: surprise shipping, thin product pages, checkout friction.
- Website not generating leads? — The service/B2B enquiry funnel: clarity, proof, and one low-friction way to get in touch.
- Contact form not getting submissions? — The final lead-capture step — too many fields, no reason, no trust, silent failure.
- How to get more customers from your website — The practical levers that turn the visitors you already have into customers.
By business type
The same problem looks different depending on what you do. Find the version closest to your business.
- Home-service website not getting calls? — For trades and call-based local businesses: getting the phone to ring.
- Website not getting bookings? — For salons, clinics, studios and appointment businesses: the booking-flow leaks.
- Restaurant website not getting orders or reservations? — Online orders plus table bookings: the menu, the buttons, the hours, the photos.
- Squarespace website not converting? — When a beautiful template hides the things that turn visitors into customers.
- Wix website not converting? — Leftover template content, a neglected mobile view, heavy animations, untested apps.
A specific thing feels off
When you already have a hunch about what is wrong — it is slow, it looks dated, it is hard on a phone, nobody can find it.
- Website not converting on mobile? — The 7 phone-specific problems, where most of your traffic actually is.
- Why is my website so slow? — The 7 causes of a slow site — and the free fixes that make it feel fast.
- My website looks unprofessional — The 7 signals that make a site look cheap or untrustworthy, and how to fix each.
- What should my website homepage say? — The clear first screen that tells a visitor what you do in five seconds.
- Why isn't my website showing up on Google? — The findability basics that decide whether buyers can reach you at all.
Deciding what to do (and what it costs)
Before you spend money: what is reasonable to pay, and is a rebuild even the right call?
- How much should a website cost? — Honest price tiers — and why what it converts matters more than what it cost.
- How much does a website audit cost? — What a website audit should cost, against DIY, a freelancer, or an agency.
- Do I need a new website, or just fix the one I have? — How to tell a fixable site from one worth rebuilding — before you spend thousands.
Want your exact list, not the usual suspects? €197
These guides cover the problems most small-business websites have — but the ones costing your site customers are specific to it. A GrowthFriction audit goes through your site the way a real visitor does — on a real phone (375px), from landing to the moment they would (or would not) act — across 10 areas and hands you a plain-English, prioritised list of exactly what to fix first. €197, delivered in 48 hours as a PDF plus a short video walkthrough. See a real sample first, then decide.
Or see a sample €197 audit to know exactly what you get.
Prefer to call or text? +31 6 1514 7952 (Paulo · NL · WhatsApp available · weekdays).
Cite this page: GrowthFriction. (2026). Common website problems — and how to fix each. https://growthfriction.com/website-problems/. By Paulo de Vries · GrowthFriction.